Shipping & Returns

DELIVERY POLICY
Warranty issues and manufacturer restrictions prevent us from delivering certain products to all geographical locations. You will be notified while placing your order if we are unable to deliver specific items to the address you've selected. Below are some general guidelines for items shipped by Music Connection to the following destinations:

Inside the borders of South Africa
Outside the borders of South Africa
Import Duties
AGREEMENTS OF SALE
Stock Availability
Guarantee
Security
Disputes
Domicilium
Term and Termination
Inside the borders of South Africa

All items of the Music Connection site have an indication of the delivery time, usually 10 to 15 working days.

Outside the borders of South Africa

The following items can be delivered to destinations outside South Africa:

Guitars
Software
Books
DVDs
All goods to international addresses are sent via Courier Services. Delivery usually takes place within 3 or 4 weeks after dispatch - however, seasonal peaks and delays at customs etc is outside the control of Music Connection and deliveries may take up to six weeks.
The costs are determined on an ad hoc basis. Note that such costs are normally very high.

Import Duties
Import duties may be payable by recipients of goods in foreign countries. Music Connection does not know what levies may be payable and cannot calculate or estimate such costs.

AGREEMENTS OF SALE

Placing an item in a shopping basket without completing the purchase cycle does not:

constitute an agreement of sale between Music Connection and users cannot hold Music Connection liable if such items are not available when the purchase cycle is completed later; and/or
constitute an order for such an item; and
Music Connection may remove such an item from the shopping basket if no stock is available.
An agreement of sale between Music Connection and a user only comes into effect if and when:

A credit card authorisation is received from the issuing bank
Music Connection reserves the right to refuse to accept and/or execute an order without giving any reasons. Music Connection also reserves the right to cancel orders in whole or in part as circumstances dictate. Music Connection shall only be liable to refund monies already paid by the user. Music Connection shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, Music Connection will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid.

Stock Availability

Stocks of all goods on offer are limited. Music Connection shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, Music Connection shall only be liable to refund monies where it is unable to fulfill orders at advertised prices.

Export Restrictions

Music Connection is not permitted to sell internationally produced music outside the borders of South Africa but music by South African artists can be sold internationally.