Privacy Notice

Security Policy

Any person that delivers or attempts to deliver any damaging code to this web site or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that Music Connection suffers any damage or loss.
The user agrees and warrants that its log-in name and password shall:
be used for personal use only; and
not be disclosed to any third party.
The user allows Music Connection to take all reasonable steps to ensure the integrity and security of the Music Connection site and back-office applications.
All credit card transactions are Secure Socket Layers encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte.
All credit card transactions are processed via the Virtual Card Services (VCS) Secure Payment Gateway.
Customer Data Policy (Privacy Policy)
Purpose of this Customer Data Policy

We at Music Connection recognize the importance of protecting your Personally Identifiable Information (such as your name, telephone number, e-mail address and other contact information, collectively known as PII = Personally Identifiable Information) that you provide to Music Connection. This Customer Data Policy sets forth our policies regarding the collection, use and disclosure of your PII both through our online and offline operations. This Customer Data Policy also explains how you can correct or change the PII we hold about you, or opt out of receiving certain marketing materials.

The purpose of this Customer Data Policy is to tell you how Music Connection strives to better serve you by keeping you informed of promotions, products and services, while, at the same time, safeguarding your PII. Our intention is to bring you offers and discounts that we believe are relevant to your interests..

This Customer Data Policy is incorporated into, and part of, the Terms and Conditions, which governs Music Connection’s web site at www.musicconection.co.za (the Site).

What Personally Identifiable Information Music Connection Collects and How it is Collected

When you book for a conference, buy a product and/or join one of Music Connection programs, we need to collect certain information about you in order to provide and improve our services. The service that you chose will determine what information we collect from you. This information may include, but is not limited to:

Name;
E-mail address;
Home and/or business address;
Telephone numbers at which we can contact you;
Your date of birth;
Method of payments (credit card and expiration date);
We may also need certain information from you when you request any of the following services or equipment:

Special Needs/Optional Equipment;
How we collect this information will depend on how you use our services. We may collect this information directly from you by telephone, fax, e-mail, at the counter, upon completion of an application or enrollment form, or through your use of our Site or the Internet.

To the extent you use our Site, we may also collect information about your use of our Site, transactional and account information, e-mail and other information related to communications to our Site.


How Personally Identifiable Information is Used and Disclosed by Music Connection

We strive to provide you with a stress-free experience and are dedicated to building a rewarding and lasting relationship with all our members

In order to provide you with the optimum level of service, we may use your PII for the following purposes:

To provide the services and offerings that you request, and to communicate with you regarding such services and offerings;
To do all things necessary to administer those services;
To research, develop, manage, protect and improve our Site and services;
To maintain and develop our service-oriented software and other business systems; and
To analyze data, or to have a third party do so on our behalf.
We also use your PII information, or some discrete part, such as your e-mail address for other purposes. For example, such information may be used to process and track your transactions, or send you information about us and our affiliates and business partners products and services, and other information and materials that may be of interest to you. If you use our Site, information may also be used to evaluate what portions of our Site are visited more often than others, determine where visitors came from, where they go, and how long they stay on a particular page, or on our Site in general.

We may match information collected from you through different means or at different times. For example, we may use information collected online and offline along with information obtained from other sources, including third parties.

How We Protect the Security of Personally Identifiable Information

The security of your PII is an important concern to us. We exercise reasonable care in implementing generally accepted standards of technology security in order to protect information collected via our Site. We aim to prevent loss, misuse and unauthorized access, disclosure, alteration or destruction, such as firewalls and Secure Socket Layer (SSL) encryption for some of your more sensitive PII.

Unfortunately, perfect security does not exist on the Internet, and no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee that any information stored on our servers, or transmitted to, or from, a user will be free from unauthorised access. For example, unencrypted e-mail is not a secure means of communicating with us, since e-mail may be intercepted by a third party in the course of its delivery. By using our Site and corresponding with us, you acknowledge that you understand and agree to assume these risks.

In the unlikely event that we believe that the security of your PII in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and to the extent we have your e-mail address, we may notify you by e-mail.

How to Correct or Update Personally Identifiable Information that Music Connection Maintains or Opt Out of Receiving Marketing Materials from Music Connection

You can opt-out of our use and disclosure of your PII for marketing purposes and customer satisfaction surveys, and/or withdraw your prior consent for some by unsubscribing. If you do so, your consent will be withdrawn, however, it is possible that you may receive correspondence scheduled prior to our receipt and processing of your opt out request.

To Opt Out of E-mail Campaigns: You may reply to a promotional or marketing e-mail that you have received from us with the word Unsubscribe in the subject line.

Your option not to receive promotional and marketing material:

Shall not preclude us from corresponding with you, by e-mail or otherwise, regarding your relationship with us (e.g. your account status and activity, our responses to questions or inquiries you pose to us, or confirmations for existing purchases);
Shall not preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your PII for our internal business purposes; and
Shall not preclude us from disclosing your PII as described in this Customer Data Policy for purposes other than sending you promotional and marketing materials.
Applicable Law and Jurisdiction

This Customer Data Policy shall be governed by the laws of South Africa , without regard to conflict of law principals. By providing any PII to us, you fully understand and unambiguously consent to the transfer of such PII to, and the collection and processing of such PII in, South Africa and other countries or territories. You agree that any cause of action that may arise under this Privacy Policy shall be commenced and be heard in the appropriate court in South Africa. You agree to submit to the personal and exclusive jurisdiction of the courts located within South Africa.

Changes to this Customer Data Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Customer Data Policy at any time so visitors are encouraged to review this Customer Data Policy at the inception of each session.

Your Acceptance of this Customer Data Policy

By using our Site, or otherwise providing your PII to us, you signify your acceptance of our Customer Data Policy. If you do not agree to this policy, please do not use our Site or provide any PII to us.

Customer Data Policy Effective Date: 1 May 2009

If we change the way your personal information will be used, we will notify you. We encourage you to periodically review this Customer Data Policy in order to keep apprised of our current Customer Data / privacy practices.